CANCELLATION POLICY

Grace Period: We allow a grace period of 10 minutes from the scheduled appointment time. If you arrive within this time frame, we will do our best to accommodate your appointment. Late Arrival: Clients arriving more than 10 minutes late may have a reduced service time, depending on the remaining schedule, or may need to reschedule. This ensures that we respect the time of our subsequent clients. Cancellation Notice: Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment. This allows us to offer the time slot to other clients who may be waiting. Late Cancellations: Cancellations made less than 24 hours before the scheduled appointment may incur a cancellation fee of 50% of the service cost, which will be charged to the payment method on file. No-Show Policy: Clients who do not show up for their appointment without prior notice will be charged a fee of 100% of the service cost. This fee will help cover the lost time and resources. Rescheduling: If you need to reschedule your appointment, please do so at least 24 hours in advance to avoid any cancellation fees. Emergency Situations: We understand that emergencies may arise. In such cases, please contact us as soon as possible, and we will do our best to accommodate your needs.